This place suits me perfectly! The 24-hour reception, wi-fi, and restaurant provide everything I need. The staff once helped me retrieve my forgotten headphones, which I appreciate. Highly recommend staying here for comfort. I'm coming back for a romantic escape.

We loved the easy access to the nearby Manuel Montt metro station, which made exploring Santiago with the kids a breeze. The staff was always friendly and made us feel welcome. Plus, the breakfast buffet was a hit with the whole family, offering plenty of tasty options.

In my wife's opinion, it would be great if there were more space for luggage in the room.

Mixed Experience with Room Amenities

During my solo stay, the room lacked basic amenities like coffee and water. However, the on-site restaurant offered a nice variety for breakfast. If you're looking for a cozy spot to start your day, be sure to try the omelets. Just don't expect too much from the room.

The nearby restaurants were delightful, and the staff prepared a special meal for my 6-month-old daughter, which made our stay more enjoyable. However, the room's bed was too soft for comfort, impacting sleep quality.

Perfect Place for a Chill Weekend

We had a lovely 4 nights in a comfy queen room. The bed was super cozy, and we loved the quiet atmosphere. The staff was super friendly and helpful! Plus, the breakfast hit the spot every morning. The only issue was the TV was kinda small. Still, we enjoyed our time here!

I found the modern decor and spacious common areas very welcoming and accessible for seniors like myself, making it easy to move around and enjoy my stay comfortably.

Improved dietary options for breakfast would be beneficial.

convenient access to Metro station, variety of restaurants nearby, several city views from rooms

The air freshener smell in the hallways was overwhelming!!! Rooms felt dated and lacked attention to cleanliness, especially the bathrooms. Elevators could use an upgrade due to slow service and cramped space!!!

Comfortable amenities made my stay enjoyable.

Unfortunately, my experience was quite disappointing. The hot water in the shower was either too hot or too cool for the first three days, which made it difficult to relax. We raised this issue at the reception multiple times, but it wasn't fixed until our last night. This left me feeling frustrated, especially considering I expected better from an Accor hotel.

The stay was enjoyable, with the location being a major highlight. It was close to the Manuel Montt metro station and a short walk to several restaurants and parks. The staff were courteous and eager to assist at any moment, making us feel welcome throughout our five nights. One downside was the lack of a chair or desk in the room, which made it a bit uncomfortable at times.

I enjoyed my stay in the Queen Room. The staff was very friendly and attentive. Location was perfect, close to shops and restaurants. The space was clean and modern. I highly recommend it for a quick getaway. 😊

We loved our stay here with easy access to Manuel Montt metro station and local eateries. The breakfast was decent, especially if you arrive early. The staff was incredibly friendly and helpful, making our trip enjoyable. My fiancé and I thoroughly appreciated the warm welcome.

In my fiancé's opinion, having a chair or desk in the room would be great for working or relaxing. Also, more drinking glasses would be helpful for families.

Good location and attentive staff, but room shower had constant temperature issues.

The hotel's modern decor and accessibility impressed me. It felt welcoming, with spacious common areas that made moving around easy, even for seniors like me. A lovely blend of comfort and style truly made my stay enjoyable.

Better food options for guests with dietary restrictions.

It was just a balanced option for a rapid stop in Santiago with good value for money. The location is good and safe, which was a relief after a long day. Avoid the breakfast. it’s not worth the extra money.

Comfortable room, convenient location, with easy access to public transport and nearby shopping options that enriched my stay, making it a wonderful experience during my visit.

One thing.